Last updated: April 2026
INOX Construction Pty Ltd (ABN 26 615 555 354) ("INOX Construction", "we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, hold, use, and disclose your personal information when you visit our website (inoxconstruction.com.au), use our services, or interact with us through our forms, ads, or communications.
We may collect the following types of personal information:
We do not collect sensitive information (such as health, racial, or religious data) unless required by law or with your explicit consent.
We collect personal information through:
We collect and use your personal information for the following purposes:
Your personal information is stored securely using:
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include encrypted connections (SSL/TLS), access controls, and regular security reviews.
We may share your personal information with the following trusted third parties, solely for the purposes described in this policy:
| Third Party | Purpose | Data Shared | Location |
|---|---|---|---|
| Google (Analytics, Ads) | Website analytics, advertising | IP address, browsing data, conversion events | United States |
| Meta (Facebook/Instagram) | Advertising, remarketing | Name, email (hashed), conversion events | United States |
| CRM Platform | Lead management, communications, booking | Name, email, phone, project details | United States |
| Webflow | Website hosting | IP address, browsing data | United States |
| Poznan Digital | Marketing agency services | Name, email, phone, project details | Australia |
Our website uses cookies and similar technologies to improve your experience, analyse traffic, and support our advertising. A cookie is a small text file stored on your device when you visit our website.
We use the following types of cookies:
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.
| Type | Cookie | Purpose | Duration |
|---|---|---|---|
| Essential | webflow_* | Site functionality and security | Session |
| Analytics | _ga, _gid | Google Analytics tracking and visitor statistics | Up to 2 years |
| Marketing | _fbp, _gcl_au | Facebook Pixel and Google Ads conversion tracking | 90 days |
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us using the details in Section 13 below. We will respond to your request within 30 days.
We may use your personal information to send you marketing communications about our services, promotions, or project inspiration, but only where you have provided consent or where we have a reasonable basis to do so.
You can opt out of marketing at any time by clicking "unsubscribe" in any email, replying STOP to any SMS, or contacting us directly. We will action your request within 5 business days.
Some of our third-party service providers store or process data outside of Australia, primarily in the United States. These providers include our CRM platform, Webflow (website hosting), Google, and Meta.
Before disclosing your information overseas, we take reasonable steps to ensure that the overseas recipient handles your information in accordance with the Australian Privacy Principles, or that you consent to the transfer.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Data Type | Retention Period |
|---|---|
| Enquiry and quote data | 3 years from last contact |
| Client project data | 7 years (as required by Australian tax law) |
| Marketing consent records | Until consent is withdrawn |
| Website analytics data | 26 months (Google Analytics default) |
| Cookie data | Per cookie duration (see Section 7) |
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last updated" date.
We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details above. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):
